Leanna Immel, LMFT ("I," "me," "my," or "Leanna Immel") respects your privacy. This Privacy Policy explains how information is collected and used when you visit leannaimmel.com (the "Website") or contact me through the Website.
This Privacy Policy applies to information collected through my public Website. It does not replace or modify the privacy notices, informed-consent documents, or other policies that apply to psychotherapy clients and their clinical records.
1. Information I Collect
Information You Provide
If you contact me through the Website, I may collect information that you voluntarily provide, including:
Your name;
Your email address;
Your phone number, if you provide it; and
The contents of your message or other information you choose to provide.
The Website contact form is intended for general inquiries and communication about my psychotherapy services.
Please do not include confidential clinical information or sensitive health information in the Website contact form or ordinary email. This includes information about diagnoses, symptoms, treatment history, medications, trauma history, or other information you would expect to be maintained as part of a psychotherapy record.
Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically by the Website and its service providers. This may include information such as your IP address, browser type, device type, operating system, pages visited, and information relating to the security and functioning of your visit.
My Website currently uses certain cookies and similar technologies for website security, bot prevention, and spam prevention. More information is provided in my Cookie Policy. I do not currently use Google Analytics, Google Tag Manager, advertising pixels, retargeting technologies, or similar analytics or advertising technologies on the Website.
2. How I Use Information
I may use information collected through the Website to:
Respond to inquiries and requests;
Communicate with prospective clients;
Provide information about my psychotherapy services;
Schedule or facilitate appointments;
Operate, maintain, and improve the Website;
Protect the Website against spam, malicious activity, and unauthorized or abusive use;
Maintain the security and integrity of the Website;
Comply with applicable legal and professional obligations; and
Protect my rights and the rights and safety of others.
I do not sell personal information collected through the Website.
I do not use Website information to create advertising profiles or for cross-context behavioral advertising.
3. Website Contact Form
If you submit an inquiry through my Website contact form, I use the information you provide to respond to your inquiry and communicate with you about your request.
Please keep in mind that ordinary email and Website contact forms are not intended for communicating confidential clinical information.
If you become a psychotherapy client, information relating to your clinical care is handled separately from the public Website and is subject to the privacy protections and professional requirements applicable to my psychotherapy practice.
4. Psychotherapy and Clinical Information
This Website Privacy Policy does not govern the privacy of psychotherapy records, clinical notes, treatment information, or other information maintained as part of your client record. Client records are maintained separately from the public Website through my professional practice systems, including SimplePractice where applicable.
Information relating to your psychotherapy services may be subject to federal and California health-information privacy laws, professional confidentiality requirements, and other applicable protections. Nothing in this Website Privacy Policy is intended to replace or limit any privacy rights or protections that apply to psychotherapy clients or their clinical records.
5. Third-Party Service Providers
I use certain third-party providers to operate and protect my Website and to provide services associated with my practice.
My Website is hosted and/or supported through third-party technology providers, which may process limited technical information as necessary to provide their services.
My Website also uses security and anti-spam services, including Cloudflare and anti-spam technology, to help protect the Website and its forms from malicious traffic, automated activity, and spam. Third-party providers have their own privacy policies and terms governing their services.
If you follow a link from my Website to a third-party website or platform, that third party's privacy policy and terms may apply to your use of that service.
6. Scheduling, Client Portals, and Practice Services
Certain services associated with my psychotherapy practice may be provided through third-party platforms, including SimplePractice.
When you access a third-party platform directly, information you provide to that platform is governed by the applicable platform's privacy practices and the professional and legal requirements applicable to my practice.
The public Website should not be used to submit confidential clinical information.
7. Cookies and Similar Technologies
My Website currently uses cookies and similar technologies primarily for:
Website security;
Bot and automated-traffic prevention;
Spam prevention; and
Basic Website functionality.
The Website does not currently use Google Analytics, Google Tag Manager, advertising cookies, retargeting pixels, or similar technologies for behavioral advertising.
For more information about the cookies currently used on the Website, please see my Cookie Policy.
8. Data Retention
Information submitted through the Website is retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, maintaining appropriate business records, complying with legal obligations, resolving disputes, and protecting my rights. Retention periods may vary depending on the type of information and the reason it was collected. Psychotherapy and clinical records are maintained separately and may be subject to different legal, professional, and record-retention requirements.
9. Information Security
I take reasonable measures designed to protect information collected through my Website against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website, electronic communication system, or method of transmitting information over the Internet can be guaranteed to be completely secure.
For this reason, please do not submit confidential clinical information through the Website contact form or ordinary email.
10. Children's Privacy
My Website provides information about psychotherapy services and is not intended to collect personal information from children for advertising or behavioral tracking.
I do not knowingly use the Website to collect children's personal information for advertising purposes. If information about a minor is provided in connection with a psychotherapy inquiry, I will handle that information in accordance with applicable professional and legal requirements.
11. California Privacy
I am committed to protecting the privacy of California residents.
The California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), applies to businesses that meet specified statutory criteria. Based on the nature and size of my private psychotherapy practice and my current information practices, I do not represent that my practice meets the statutory definition of a CCPA-covered "business."
Regardless, I provide the following information about my current Website privacy practices:
I do not sell personal information.
I do not share personal information for cross-context behavioral advertising.
I do not use personal information collected through the Website for targeted advertising.
I do not currently use analytics or advertising technologies such as Google Analytics, Google Tag Manager, or advertising pixels.
You may contact me with questions about information collected through the Website. Nothing in this section is intended to waive, limit, or otherwise affect any rights you may have under applicable California or federal law.
12. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my Website, services, technology, or applicable legal requirements.
When I make changes, I will update the Effective Date at the top of this Privacy Policy.
13. Contact
If you have questions about this Privacy Policy or the privacy practices of my Website, please contact me at 408-617-8299 or through my email below.